ABOUT EIT CULTURE & CREATIVITY
EIT Culture & Creativity is the institutional partnership dedicated to helping European cultural and creative sectors and industries (CCSI) to become more sustainable, resilient, and competitive.
Launched in 2023 by the European Institute of Innovation and Technology, an EU body, we provide access to funding, knowledge, and tailored support. As part of the largest European innovation network, we build lasting connections between research, industry, academia, and cultural institutions.
- Our vision is to fundamentally strengthen the CCSI as a vital force for transformation—economically, socially, and environmentally.
- Our mission is to drive responsible growth in and beyond the CCSI through innovation, education, business creation and societal transformation.
Our first focus is on five key areas: architecture, gaming, fashion, cultural heritage, audio-visual and media. We support innovators every step of the way to scale their ideas, translate innovation into impact, and redefine what entrepreneurship means today.
We are present across 30 countries, with our HQ in Cologne, and Regional Hubs in Amsterdam, Barcelona, Bologna, Helsinki, Košice, and Vienna — building a powerful ecosystem that transcends silos, sectors and localization.
We believe that culture and creativity are not luxuries, but constitute a critical infrastructure for resilience, renewal and economic growth. Whether you are a creative innovator, a company, a university, a research center, a cultural institution, an investor, a policymaker, a civic leader or someone on a learning journey, we invite you to join us in imaging desirable futures for Europe.
Find out more at www.eit-culture-creativity.eu.
IT Applications and Processes Manager
1 FULL-TIME POSITION AT EIT CULTURE & CREATIVITY
ABOUT THE POSITION
We are looking for an experienced, hands-on IT professional to lead the implementation, operation and continuous improvement of EIT Culture & Creativity’s core business applications and technology-enabled processes.
You will be the primary specialist within the Tech team for applications and processes. You will work to priorities agreed with the Head of IT, who will allocate delivery and support responsibilities across the team and external providers.
Reporting to the Head of IT and, in their absence, to the COO.
ABOUT THE TASK & MISSION
The role covers business applications and systems; data, reporting and insights; IT operations, security and devices; and process improvement, AI and automation.
Business applications and systems
- Lead and coordinate the technical implementation of NetSuite within the scope, resources and priorities agreed with the Head of IT. Work with Finance and other business owners to define requirements, coordinate testing and obtain business acceptance.
- Coordinate the operational administration and troubleshooting of Microsoft 365 with external providers, in line with the standards and service arrangements set by the Head of IT.
- Assess new IT tools and recommend suitable solutions to the Head of IT, based on business requirements, integration needs and cost.
- Act as the primary operational point of contact for external IT providers, escalating contractual, budgetary and service issues to the Head of IT.
Data reporting and quality
- Develop reports and dashboards for EIT and internal reporting using Power BI, Tableau or comparable tools, based on requirements and definitions agreed with the responsible business teams.
- Serve as the technical focal point for annual data-reporting activities. The responsible business teams retain ownership of source data, content accuracy and final reporting approval.
- Implement technical data-quality checks and support business owners in maintaining consistent, reliable data, following the standards established by the Head of IT.
Process improvement and automation
- Identify AI use cases and develop and implement practical solutions in line with the AI strategy and priorities set by the Head of IT.
- Identify, design and implement process-automation opportunities.
- Analyse and improve workflows to increase efficiency and reliability.
- Coordinate appropriate functional, integration and performance testing with providers and business users before significant system changes or releases.
IT operations security and devices
- Implement agreed technical security controls, user-access permissions and device standards in line with the policies set by the Head of IT.
- Provide operational administration, maintenance and troubleshooting for business-critical applications within the agreed division of responsibilities between the Tech team and external providers.
- Coordinate device provisioning, access changes and lifecycle management with the Tech team and external providers, according to agreed responsibilities.
THE REQUIREMENTS
To be successful in your role, you must have
- Higher education in computer science, engineering or a comparable field.
- Extensive professional experience in IT development, business applications, systems implementation or an equivalent function.
- Strong technical knowledge and a hands-on ability to translate business requirements into effective IT tools and processes.
- Practical experience implementing or administering ERP and cloud-based business applications.
- Practical experience with Microsoft 365 administration and coordination of external IT support.
- Practical experience developing dashboards and reports in Power BI, Tableau or comparable tools.
- Ability to work independently, take ownership and contribute effectively as part of a team.
- A structured, organised and proactive approach, with strong practical problem-solving skills.
- Good communication skills in English and the ability to work effectively with non-technical colleagues and external providers.
- Comfort working in a fast-moving, innovative and sometimes ambiguous environment.
- A positive, pragmatic and solution-oriented mindset.
Desirable experience
- Practical experience with NetSuite.
- Knowledge of cloud security, access management, device management, process automation or AI-tool implementation.
WE OFFER
- Gross annual salary between EUR 60,000 and EUR 65,000, depending on experience and qualifications.
- An annual performance-based bonus opportunity of up to 10% of the annual gross salary, subject to the applicable bonus criteria and conditions.
- Participation in building a company with ambition to contribute to the future of Europe.
- Straightforward processes, direct communication, a flat organisational structure and autonomy in your work.
- A dynamic, friendly team, modern and well-located offices, and flexibility to work remotely.
- Opportunity to work with leading European universities, innovators and entrepreneurs.
- Exposure to one of Europe's largest innovation ecosystems.
- Professional development and learning opportunities in EU-funded project management.
- International and multicultural working environment.
LOCATION
This position will be based in Barcelona, with flexible remote-working options available. Periodic in-person attendance at the Barcelona office and occasional (international) travel may be required.
Candidates must have the legal right to work in Spain by the intended starting date.
Preferred starting date: as soon as possible, by mutual agreement.
DIVERSITY & INCLUSION
EIT Culture & Creativity aspires to be an equitable and inclusive community. We nurture an open culture, where everyone is supported to fulfil their potential. We see inclusivity of talent as the basis of our success, and the diversity of perspectives and people as a highly valued outcome. EIT Culture & Creativity provides equal opportunities to all employees and applicants regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, functional impairment, citizenship, or any other aspect which makes them unique. We look forward to welcoming you to our community.
SELECTION PROCESS
A Selection Committee of experts will be appointed to carry out the evaluation of applications submitted. Please note that the Selection Committee’s internal proceedings are strictly confidential for avoiding conflicts of interest. Shortlisted candidates are invited to online interviews with the Selection Committee in the first rounds and to a personal interview with senior management in the final round. Candidates may be asked to provide proof of qualifications, background, skills, and experience by providing relevant documents. Candidates may also be invited to interview for other vacancies at EIT Culture & Creativity.
APPLICATION PROCESS AND ADDITIONAL INFORMATION
A complete application should consist of:
-
A detailed CV demonstrating relevant experience
-
A motivation letter describing briefly how you meet the criteria outlined and your vision for the role (no longer than 2 DIN-A4 pages).
Important: The application must be written in English. Only complete applications will be evaluated (full curriculum vitae and motivation letter, in two separate files).
The job vacancy will be open until 26 November 2026 (18:00 CET).
For questions regarding the application process, please contact [email protected].
If you would like to learn more about EIT Culture & Creativity, visit www.eit-culture-creativity.eu.
Take the lead in this exciting journey – send your application now!
DISCLAIMER
The document dated 26 October 2026 might be subject to change; all changes will be made visible in future versions.